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FAQ

Q: What are your hours of operation?

A: We are open Monday to Sunday from 6:00 AM to 11:30 PM,

Q: Can I make a reservation?

A: Absolutely! You can make a reservation by calling us at 0794 673598 or using our online reservation system on our website.

Q: Do you offer takeout or delivery services?

A: Yes, we offer both takeout and delivery services. You can place your order online or by calling us directly.

Q: Are you family-friendly?

A: Yes, Charchoma Restaurant is family-friendly. We offer a special kids’ menu and high chairs for young children.

Q: Do you have parking available?

A: Yes, we have a parking lot adjacent to the restaurant with ample space for our guests.

Q: Can you accommodate large groups or private events?

A: Yes, we can accommodate large groups and private events. Please contact our guest relations team at +254 794 396286 for more details and to make arrangements.

Q: Are you wheelchair accessible?

A: Yes, our restaurant is fully wheelchair accessible, including restrooms and parking.

Q: Do you serve alcohol?

A: Yes, we have a full bar with a wide selection of wines, beers, and signature cocktails.

Q: Is there outdoor seating available?

A: Yes, we offer outdoor seating on our patio, perfect for enjoying your meal in the fresh air.

Q: Do you have live music or entertainment?

A. Yes, we host live band music on Monday, Tuesday, Wednesday and Friday evenings. Check our website or social media pages for the upcoming scheduled events.

Q: What payment methods do you accept??

A. We accept all major credit cards, debit cards, Mpesa, and cash.

Q: How can I provide feedback about my experience?

A. We value your feedback and encourage you to share your experience with us. You can fill out a feedback form on our website or speak to a manager during your visit.